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Morphe - UK logo

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Shipping

Where do you ship to?

We currently only ship to addresses within the United Kingdom. If you're looking for shipping options outside of the UK, please use the country selector on our website to access the full list of countries we ship to. We do not currently ship to the f

Do you ship to PO Boxes?

Yes, we ship to PO Boxes using the Standard shipping method. Selecting 2-Day or Next Day will delay processing and change your shipping method to Standard.

Do you ship on weekends?

No, we do not process or ship orders on Saturdays or Sundays. Any orders placed after our Friday cutoff time will be processed on the next business day, typically Monday. You'll receive a confirmation email with tracking information as soon as your o

Do you offer free shipping?

Yes, we offer free delivery to the United Kingdom for orders totaling £30 or more (after promotional codes). To qualify for free delivery, your order must reach a total of £30 after any discounts have been applied, but before shipping charges, taxes,

What are the shipping times for my order?

Shipping times can vary depending on your location and the shipping method selected at checkout. For standard shipping within the United Kingdom, orders typically arrive within 3-5 business days from the date of dispatch. If you opt for Next Day Deli

How can I track my order once it has shipped?

Once your order has shipped, you'll receive a shipping confirmation email containing your tracking number. Please allow up to 48 hours for the tracking information to start updating. You can use this tracking number to monitor the status of your deli

What should I do if my package is lost or delayed?

If you suspect your package is lost or experiencing an unexpected delay, please contact our customer service team as soon as possible. We’ll collaborate with the shipping carrier to investigate the issue and keep you updated on the status of your pac

What should I do if my order has missing or wrong items?

We apologize for any inconvenience if you have received your order and found that items are missing. Please follow these steps to report the issue:. Our team will investigate the issue promptly and work to resolve it for you. We appreciate your patie