We currently only ship to addresses within the United Kingdom. If you're looking for shipping options outside of the UK, please use the country selector on our website to access the full list of countries we ship to. We do not currently ship to the f
Yes, we ship to PO Boxes using the Standard shipping method. Selecting 2-Day or Next Day will delay processing and change your shipping method to Standard.
No, we do not process or ship orders on Saturdays or Sundays. Any orders placed after our Friday cutoff time will be processed on the next business day, typically Monday. You'll receive a confirmation email with tracking information as soon as your o
Yes! We offer free delivery within the United Kingdom for orders totaling £30 or more (after discounts are applied, but before shipping charges, taxes, or other fees). If your order is under £30, the standard delivery charge is £3.95. We also ship to
Shipping times vary depending on your location and the method selected at checkout. Please note that delivery times may be affected during promotions, holidays, or due to unforeseen delays. If you have any concerns about the shipping timeframe for yo
Once your order has shipped, you'll receive a shipping confirmation email containing your tracking number. Please allow up to 48 hours for the tracking information to start updating. You can use this tracking number to monitor the status of your deli
If you suspect your package is lost or experiencing an unexpected delay, please contact our customer service team as soon as possible. We’ll collaborate with the shipping carrier to investigate the issue and keep you updated on the status of your pac
We apologize for any inconvenience if you have received your order and found that items are missing. Please follow these steps to report the issue:. Our team will investigate the issue promptly and work to resolve it for you. We appreciate your patie
If your tracking shows that your package has been marked as Return to Sender, this usually means the carrier was unable to deliver your order. Common reasons include:. • An incomplete or incorrect shipping address. • The package was refused at
We offer Next Day Delivery within the United Kingdom for £5.95. To qualify:. • Orders must be placed by 1pm (UK time) for same-day dispatch. • Available Monday–Friday (working days only). • Next Day Delivery means your order will arrive the