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Returns

What is your return policy?

We offer a 30-day satisfaction guarantee on all purchases. If you are not completely satisfied with your order, you may return the items within 30 days of receiving your order. To initiate a return, please ensure the following:. Please note that ship

What does "Satisfaction Guaranteed" mean?

At Morphe, "Satisfaction Guaranteed" means we are committed to ensuring you're completely happy with your purchase. If you're not satisfied with any product for any reason, you can return it within 30 days of delivery. Our goal is to make sure you ha

Can I return a product after the 30-day period?

Unfortunately, our satisfaction guarantee is valid for the first 30 days after your purchase. After this period, please refer to our standard return policy for further assistance. We want you to love your purchase, and our 30-day satisfaction guarant

Is there any cost associated with returns?

At Morphe, your satisfaction is our top priority, and we strive to make returns as hassle-free as possible. If you're not completely satisfied with your order, you can return items within the first 30 days of your purchase being delivered. To initiat

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please head to our Returns Assistant as soon as possible. Be prepared to provide product details and photos of the issue so we can quickly address it. Your satisfaction is our top priority!

Can I return an item I purchased from uk.morphe.com to a retail store?

Online purchases made online at uk.morphe.com cannot be returned to retail stores, including partner locations such as Douglas or Superdrug. If you need to return an item purchased online, please feel free to reach out to our Customer Support Team at

How do I check the status of my return?

We're here to help you track your return! If you've recently returned an item to Morphe and are wondering about the status of your return and refund, follow the steps below to get the latest updates. 1. Confirm Your Return Shipment. Before checking t

What to Do If You Have an Issue with a Gifted Morphe Product

We want every Morphe gift to feel just as amazing as it looks. If your gifted product isn’t working as expected, don’t worry, our team is here to make it right!. Here’s how to get started:. 💡 Pro Tip: Don’t stress if you don’t have all the informati