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Morphe - UK logo

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Placing an Order

How do I place an order?

To place an order, simply browse our online store and add the desired items to your cart. Once you're ready to checkout, click on the cart icon and follow the prompts to enter your shipping and payment information. After completing the checkout proce

Do you have a quantity restriction?

To better serve all Morphe customers, the number of items purchased by a single customer is limited to no more than five (5) units of the same product, per day. Morphe reserves the right to change the purchase limit at any time, without advance notic

What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, Venmo, ShopPay, ApplePay, Google Pay and Klarna. Rest assured, your payment information is secure, and we do not store any credit card detai

What is Klarna?

Klarna was previously offered as a payment method at checkout; however, we no longer support Klarna as a payment option. We apologize for any inconvenience. Please explore our other available payment methods at checkout.

Do you accept pre-paid gift cards?

Yes. Because we have a secure cart checkout, your billing address must be verified. This means that you need to register your Visa, Mastercard or American Express gift card online with the issuing bank including providing them your mailing address to

Can I use my Morphe e-gift card at Superdrug, Selfridges, or other locations that sell Morphe products?

Morphe gift cards are exclusively valid for online purchases made on www.uk.morphe.com. When shopping on our website, you can apply your gift card during the checkout process by entering the unique gift card code (without spaces). It's important to n

How do I pay with a Morphe e-gift card?

When finalizing a purchase, you can redeem the value of a gift card by entering its unique code in the appropriate field marked "discount code or gift card" at checkout. Gift card codes are not case sensitive. The balance on a gift card can be spent

How do I apply a discount code?

When finalizing a purchase, you can redeem your unique discount code in the appropriate field marked "discount code or gift card" at checkout. Discount codes are only applied to the subtotal value of an order, which does not include taxes and shippin

Is there a pro discount for makeup artists?

Currently, we do not offer a pro discount for makeup artists. However, the best way to stay updated on any future changes is to sign up for our Morphe Insiders Loyalty Program or our email newsletter (just scroll to the bottom of our homepage). By be

What is a hazmat product?

Hazmat (hazardous materials) refers to products that may pose potential risks during transportation, including items such as aerosols or alcohol-based products. These restrictions ensure compliance with safety regulations in your region. Examples of

Can I modify, change address or cancel my order after it's been placed?

Yes, you can request a modification, change of address, or cancellation of your order if you contact our customer service team within 30 minutes of placing the order during our regular business hours. We process orders quickly to ensure prompt delive

Do You Offer Gift Wrapping or Personalized Messages with Orders?

Unfortunately, we do not offer gift wrapping or personalized messages with orders at this time.

Troubleshooting Errors at Checkout

If you encounter an issue while placing your order on Morphe's website, it may be due to certain limitations in our system designed to enhance your shopping experience. Below are the most common causes and tips to help you resolve these issues. 1. Ma