Morphe - UK

Hazmat (hazardous materials) refers to products that may pose potential risks during transportation, including items such as aerosols or alcohol-based products. These restrictions ensure compliance with safety regulations in your region. Examples of hazmat items include:<ul><li>Continuous Setting Mist (mini, regular, and jumbo sizes)</li><li>Continuous Prep &amp; Set Mist+ (mini, regular, and jumbo sizes)</li></ul> Shipping Restrictions:Orders containing hazmat items must be shipped via ground services only. This ensures safe and compliant handling during transit.If an expedited shipping method is selected, it will automatically&#xA0;be changed to a ground service. Any additional charges for expedited shipping will be refunded.Please note, selecting expedited shipping will result in fulfillment delays for orders containing hazmat items. These delays are not eligible for additional reimbursement. Regional Limitations:Hazmat items cannot be shipped to certain remote areas, including offshore territories or countries with specific transport restrictions. Check local policies for eligibility.

Hazmat (hazardous materials) refers to products that may pose potential risks during transportation, including items such as aerosols or alcohol-based products. These restrictions ensure compliance with safety regulations in your region. Examples of

What is a hazmat product?

Placing an Order

What is Morphe Insiders?

When does the Morphe Insiders program start?

What are the tiers in the Morphe Insiders program?

What are the benefits of the Rising Star tier (0-299 points)?

What perks are included in the Hotshot tier (300-599 points)?

What benefits can Icon tier members (600+ points) enjoy?

How do I earn points in the Morphe Insiders program?

Will my existing points carry over to the Morphe Insiders program?

How do I opt into the Morphe Insiders program?

Can I move up to a higher tier in the Morphe Insiders program?

How often will new challenges and rewards be introduced in the Morphe Insiders program?

What happens if I have more questions about the Morphe Insiders program?

Where is my birthday reward?

Morphe Insider Loyalty Rewards

How do I place an order?

Do you have a quantity restriction?

What payment methods do you accept?

What is Klarna?

Do you accept pre-paid gift cards?

Can I use my Morphe e-gift card at Superdrug, Selfridges, or other locations that sell Morphe products?

How do I pay with a Morphe e-gift card?

How do I apply a discount code?

Is there a pro discount for makeup artists?

Can I modify, change address or cancel my order after it's been placed?

Do You Offer Gift Wrapping or Personalized Messages with Orders?

Troubleshooting Errors at Checkout

How can I check the status of my order?

How long does it take for an order to be processed and shipped?

Why does my tracking number show as invalid?

What do the different order statuses mean?

I haven't received a shipping confirmation email. What should I do?

I received my tracking number, but it's not working. What should I do?

How Hazmat Items Affect Expedited Shipping and Delivery Times

Order Status

Where do you ship to?

Do you ship to PO Boxes?

Do you ship on weekends?

Do you offer free shipping?

What are the shipping times for my order?

How can I track my order once it has shipped?

What should I do if my package is lost or delayed?

What should I do if my order has missing or wrong items?

Shipping

What is your return policy?

What does "Satisfaction Guaranteed" mean?

Can I return a product after the 30-day period?

Is there any cost associated with returns or exchanges?

What should I do if I receive a damaged or defective item?

Can I return an item I purchased from uk.morphe.com to a retail store?

How do I check the status of my return?

Returns & Exchanges

Do you offer product samples?

Can I request a gift receipt for my order?

Are Morphe products cruelty-free?

Are Morphe products gluten-free?

How do I know if my Morphe purchase is authentic?

How do I clean my Morphe makeup brushes?

How can I collaborate with Morphe?

Can I purchase individual shades from a Morphe palette?

Does Morphe still offer in-store Masterclasses?

Frequently Asked Questions

Say hello to Lightform Extended Hydration Foundation

What was the impetus or reason behind creating Lightform?

What was the product development process for Lightform like?

What are the skincare ingredients within the formula and what can a consumer expect them to do?

How is Lightform different from other foundations?

What should consumers expect when they first apply it versus a week or two later?

What are some Morphe products that will work really well with Lightform?

Lightform Extended Hydration Foundation

The Beauty of Silver Ions

What are silver ions?

How effective is the silver ion technology?

How are the silver ion-infused bristles made?

Do I still need to clean my makeup brushes?

What makes the new Morphe Brushes unique?

How do I choose the right face brush for foundation and powder?

What face brushes are best for concealer application?

What are the best brushes for blush, bronzer, and highlighter?

Which brushes should I use for eyeshadow and eyeliner application?

What brushes are recommended for brows?

What sets are available for a complete brush collection?

Why do I still need to replace silver ion-infused brushes after a year?

Do silver ions wear off faster with frequent cleaning?

Morphe Brushes Reimagined

Products

How can I become a Morphe wholesale partner?

Wholesale

How to Use A Sunscreen Setting Spray In Your Makeup Routine

Two Festival Makeup Looks With Meredith Duxbury

4 Lip Liner Tricks That Serve

#MORPHEFEST: Your Festival Season Must-Haves For Any Occasion

How To Make Your Festival Makeup Last

Should I Apply Setting Spray Before Or After Setting Powder?

Make the Most of your Setting Powder

The Ultimate Guide To Cleaning Your Makeup Brushes

Artistry Diaries

What is a hazmat product?Updated 5 months ago