I Didn’t Receive a Confirmation or Shipping Email – What Should I Do?Updated a month ago

If you haven’t received a confirmation or shipping email for your order:

1. Check your inbox: Look in your spam, junk, or promotions folders.

2. Confirm your email: Make sure the email on your account or entered at checkout is correct. Contact us if it needs updating.

3. Email preferences: If you’ve unsubscribed from emails, we’ll need your approval to reactivate notifications before sending order updates.

Need further help? Contact our Customer Support team to confirm your order or receive updates.